loanDepot Service Portal

Contact Us

To contact Customer Service for questions about your account or to send general correspondence, please use the following address:

P.O. Box 9225
Old Bethpage, NY 11804-9225
Customer Service

To contact Customer Service by phone, please call 1‑888‑983‑3393 within the following hours: Monday – Friday from 8:00am – 11:00pm (Eastern Time). For calls made from outside the U.S. and Canada, please call 1‑516‑576‑8624.

Remit Payments

Use the addresses below to remit payments for your loanDepot account.

Regular Payments:
P.O. Box 660275
Dallas, TX 75266-0275

Overnight Payments:
Box #660275
2701 East Grauwyler Rd., BLDG 1
Irving, TX 75061