Here at loanDepot, we value the safety and health of our customers. We are closely monitoring the latest reports from the Centers for Disease Control (CDC) about COVID-19 and are taking every step we can to ensure the wellness of our customers, employees, and communities.

If you have been directly impacted by the Coronavirus (COVID-19), we are here to support you.

Here are things we recommend all loanDepot customers do:

• Access your loanDepot account through our website so you can continue to manage your account safely anytime, anywhere. Login to manage automatic payments, set up one time payments, and view account details.
• Look out for suspicious emails, phone calls, text messages or websites that may be trying to scam you. loanDepot will never contact you requesting personal information.
• Stay informed about the latest information on COVID-19 by visiting the CDC’s website.

If you still have questions or need additional assistance, please call us at toll-free at 888-983-3393 from 8am to 11pm EST, Monday through Friday. We are here and ready to help.

We apologize in advance for any longer than usual hold times that you may experience during this time and we appreciate your patience.

We want to thank you for being a loanDepot customer. We will continue to do everything we can to support you during this time.